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Privacy Policy

Snap Harvest Media Ltd Privacy Policy - Table of Contents

  • Introduction
    • 1.1 Purpose of the Privacy Policy
    • 1.2 Acceptance of Privacy Policy
  • Information We Collect
    • 2.1 Personal Information
    • 2.2 Non-Personal Information
    • 2.3 Cookies and Other Tracking Technologies
  • How We Use Your Information
    • 3.1 Use of Personal Information
    • 3.2 Use of Non-Personal Information
  • Information Sharing and Disclosure
    • 4.1 Third-Party Service Providers
    • 4.2 Legal and Business Transfers
  • Data Retention and Security
    • 5.1 Data Retention
    • 5.2 Data Security Measures
  • Your Rights and Choices
    • 6.1 Access, Correction and Deletion
    • 6.2 Opting Out of Communications
  • Third-Party Websites and Services
    • 7.1 Links to Other Websites
    • 7.2 Third-Party Services
  • Children_qt_s Privacy
  • Changes to This Privacy Policy
  • Contact Us
  • 10.1 How to Contact Us
  • 10.2 Privacy Policy Concerns

 

Introduction

1.1 Purpose of the Privacy Policy

Welcome to Snap Harvest Media Ltd. We value your privacy and are committed to protecting your personal information. The purpose of this Privacy Policy is to explain how we collect, use, share, and protect the personal information you provide to us when you use our website, purchase our products, or interact with our services.

1.2 Acceptance of Privacy Policy

By using our website and services, you are accepting the terms of this Privacy Policy. If you do not agree with any terms in this policy, please do not use our website or services. Your continued use of our website and services following the posting of changes to these terms will mean that you accept those changes.

Please note that this Privacy Policy is a part of our Terms of Service, which you should also read carefully. If there are any conflicts between the Terms of Service and this Privacy Policy, the terms of this Privacy Policy will control.

 
Information We Collect

2.1 Personal Information

Personal Information refers to data that can be used to identify you as an individual. When you register for an account, purchase our products, or interact with our services, we may collect certain personal information from you. This may include your name, email address, physical address, phone number, payment information, and other information you choose to provide. We use this information to deliver services, process transactions, communicate with you, and for other purposes as outlined in this Privacy Policy.

2.2 Non-Personal Information

Non-Personal Information refers to data that cannot be used to identify you personally. This might include information about your device, such as your IP address, operating system, browser type, and other similar information. We may also collect data about how you use our website and services, including the pages you visit, the links you click, and the time you spend on our site. This information is used to improve our services and provide a better user experience.

2.3 Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze our website traffic, and understand where our visitors are coming from. Cookies are small files stored on your device that allow us to remember your preferences and provide personalized features. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

How We Use Your Information

3.1 Use of Personal Information

We use the personal information we collect for several purposes:

  • Service Delivery: To provide, operate, maintain, and improve our services. This includes processing transactions, fulfilling orders, and providing customer support.
  • Communication: To send you important information related to our services, such as order confirmations, invoices, technical notices, _update_s, security alerts, and support messages. We may also send promotional messages about products, services, or events that we think may interest you.
  • Personalization: To personalize your experience on our platform by presenting products and offers tailored to you.
  • Security: To protect the security and integrity of our website, products, and services.
  • Legal Compliance: To comply with applicable legal obligations, including responding to a legitimate legal request or subpoena.

 

3.2 Use of Non-Personal Information

We use non-personal information for purposes such as:

  • Analysis and Improvement: To better understand how users access and use our website and services, to evaluate and improve our site and services, and to develop new features and functionality. For example, we may use this information to understand which pages on our site are most visited, or which features are most used by our users.
  • Marketing and Advertising: To measure the effectiveness of our marketing campaigns and to understand the demographics of our users. For example, we may use this information to understand which marketing campaigns are most effective, or to tailor our advertising to user interests.
  • Security: To help maintain the security of our services, detect and prevent fraud, and enforce our Terms of Service. For example, we may use this information to detect users who violate our Terms of Service.

 

Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform various functions on our behalf. For example, we may use service providers to process payments, deliver orders, assist in marketing efforts, analyze data, or provide customer service. These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal and Business Transfers

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Also, in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar event, we may transfer or share your personal information, as part of the transferred assets, to the successor organization if we are involved in a merger, acquisition, or sale of all or a portion of its assets.

We will always strive to protect your privacy and ensure that your information is handled with care in any such situation.

Data Retention and Security

 5.1 Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. The actual period for which we store your personal information will vary depending on the type of information and how it is used.

 5.2 Data Security Measures

We take the security of your personal information very seriously. We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical security measures, such as secure data centers; technical measures, such as encryption; and organizational measures, such as staff training in data protection. Despite these measures, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 Your Rights and Choices

 6.1 Access, Correction and Deletion

You have the right to access your personal information held by us and, if necessary, have it amended or _delete_d. To request access, correction, or deletion of your personal information, please contact us using the contact information provided in this Privacy Policy. Please note that in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 6.2 Opting Out of Communications

You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings menu, or contacting us to have your contact information removed from our promotional email list or registration database. Please note that even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services.

Third-Party Websites and Services

 7.1 Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party_qt_s website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7.2 Third-Party Services

We may also integrate third-party services to provide a better user experience. These third-party services may collect information about you and your use of our services. This Privacy Policy does not cover such third parties or their services and we do not take responsibility for their privacy practices. Please review the privacy policies of such third parties to understand how they collect and process your information.

 Children_qt_s Privacy

 8.1 Protection of Children_qt_s Information

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our services is directed to children under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at the contact information provided in this Privacy Policy.

 8.2 Parental Control

Parents and guardians are urged to monitor and supervise their children_qt_s online activity. If a parent or guardian believes that we have collected personal information of a child under the age of 13, they should contact us immediately. We will take steps to remove such information from our databases.

 Changes to This Privacy Policy

 9.1 Policy Updates

We may _update_ our Privacy Policy from time to time as we deem necessary. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

 9.2 Notification of Changes

We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

 9.3 Consent to Policy Changes

Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modification. If you do not agree to any of these changes, you must immediately cease using our Services.

Contact Us

10.1 How to Contact Us

For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Snap Harvest Media Ltd,

Address: Uniafric House, 3rd floor room 360

Email: info@snapharvest.co

Phone: +254 743 000 600

10.2 Privacy Policy Concerns

If you have any concerns or complaints about this Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the above address, email, or phone number.